COVID-19 UPDATE
The current COVID-19 crisis had resulted in the suspension of face-to-face consultations for all but the most urgent of conditions. However, as of June 12th 2020, Mr Gaunt will be available for face-to-face consultations at his 9 Harley Street, London, consulting room (with strict screening when making the appointment and on arrival). Mr Gaunt would also be happy to see patients in London who have previously seen him at one of his other locations (Cambridge, Bury St Edmunds or Norwich) or new patients who would normally attend one of the East Anglia clinics.
If you prefer to have a remote consultation, for Mr Gaunt’s other locations, telephone or video consultations will continue until further notice. If you wish to make a face-to-face or remote consultation, please call my secretaries on 01223 305858 for more details or email megsecretaries@michaelgaunt.com
All Medical Insurance Companies have agreed to pay for remote consultations as normal during this time, as per your policy. This will enable us to provide a service to new and post-operative patients. Mr Gaunt is also very happy to arrange a remote consultation for existing patients who might wish to consult him about new vascular, venous or arterial conditions or concerns that they may have.
For video consultations we can use SKYPE or the ZOOM conferencing app: you would need a telephone or laptop with a camera. If you already have SKYPE enabled, then we can use that, otherwise . Mr Gaunt would email you a link from ZOOM, you click on the link and the software connects you automatically. If you wish to download the ZOOM conferencing app, it is free. We have found that when patients download the ZOOM app before their consultation, it speeds up the connection to Mr Gaunt’s clinic.
For new patients choosing a remote consultation, we are able to provide an initial assessment of the condition and an explanation of treatment options available and information leaflets, prices etc, so that you have time to consult these. Once the COVID-19 crisis is over, a simple scan can be performed in the clinic of your choice to firm up the options prior to scheduling treatment.
For follow-up patients we are able to assess the results of surgery, answer any queries and plan additional treatment (e.g. for threadveins etc) once normal service resumes. If any complications require treatment such as antibiotics, then a prescription could be sent to you or arranged via your GP.
We thank you for your continued support and understanding during this unprecedented time.
